Kattana Cryptocurrency Trading Terminal Privacy Policy

Welcome to Kattana! We appreciate your choice of using Kattana Cryptocurrency Trading Terminal

Here at Kattana Technologies GmbH (“Kattana”, “we”) we are committed to protecting and respecting your privacy. We take your privacy seriously and will use your personal information (or data) to provide the services you sign up for only after obtaining your consent to the collection and processing of your personal data on the terms specified below.

This Privacy Policy explains when, where, and why we collect personal information about people whose personal information we may receive while users visit the kattana.trade website (the “Website”), use the Kattana Cryptocurrency Trading Terminal (the “Application”) or other Kattana products.

Kattana may change this Privacy Policy from time to time if doing so will be deemed necessary in order to comply with the applicable laws and actual circumstances of the functioning of the Website, so please periodically check this page to ensure that you’re satisfied with any changes. Additional notifications on any amendments will be sent to your email or will pop-up when using the Application after the amendments were made. If within one week after such notification was made you did not unsubscribe, you will be considered as having accepted all the amendments, unless there is an obligation imposed on Kattana by an applicable law to obtain your explicit consent to the amendments. This can be the case when, for example, the nature of your data processing and purposes for processing change.

Any questions regarding this Policy and our services should be sent to hello@kattana.trade.

1. What is Kattana Cryptocurrency Trading Terminal?

1.1. This Website is dedicated to Kattana Cryptocurrency Trading Terminal, a desktop-based application for trading trading blockchain assets that allows you to trade on multiple cryptocurrency markets with a whole range of professional tools for market analysis and measuring trading performance. The Application as well as this Website are products of Kattana Team and its founders. Thus, Kattana Team is an entity that collects your data through this Website, Application or other Kattana products.

2. What is Personal Information and What is Processing of Personal Information?

2.1. Personal information (or data) is any information about you and that alone or in combination with other pieces of information gives the opportunity to identify you as a person. It can be your first and last name, your email and member id, your location data, the IP address of your device, etc. Processing of the information means any action with your personal data, for example, collection, recording, organization, structuring, storage, use, disclosure by any means and so on.

3. What Type of Information is Collected From You via the Website?

3.1. Kattana may collect personal information when you sign up to receive our marketing information and when you browse our Website. Such information may include your email address or online identifiers and cookie identifiers that give the opportunity for Kattana to obtain and analyze the technical information such as frequency of visits to the Website, IP address, site pages most frequently accessed, browser type etc.

3.2. Online and cookies identifiers alone are non-personally identifiable user information. However such information can be combined with the personal information received from you when you signed up to receive our marketing information and that is why you need to be aware of the fact that such information is collected and processed. Please see our Cookies Policy for more details on such processing here.

4. What Type of Information is Collected From You When Installing and Using the Application?

4.1. The installing and use of the Application requires registration by the user. You have to provide your email address as well as select a passcode for the account. Kattana may also collect information on your usage activity such as layouts setup, applying indicators and drawing tools, opening orders, connecting exchanges, navigation in charts.

5. Why Does Kattana Collect Information From You?

5.1. Kattana collects information while you are using the Website or Application for the following purposes:

  • distribute marketing information pertaining to the Application and related products and services;
  • improve your experience on this Website and to show you advertising (note that this is done via the use of cookies);
  • for the proper functioning of the Application;
  • for collecting and analyzing the statistics of the use of the Application and the Website.

5.2. If Kattana decides to change the purposes of processing specified above, we will inform you on such changes prior to the use of your personal information for the newly set purposes. The notification on such changes will be sent to your email and you will have to provide your consent to the amended purposes unless additional purpose of processing is compatible with those listed above.

6. Who Will Get Access to Your Personal Information?

6.1. In order to ensure the Website and the Application work fine and to provide high-quality services to its users, Kattana hires people, enters into the agreements with independent contractors as well as cooperates with other services providers, companies and organizations. For these reasons, some of the information Kattana collects from you can be passed to the persons mentioned.

6.2. For example, for marketing analytics and advertising purposes, Kattana uses the services provided by Google (Google LLC), such as Google Analytics, Google Tag Manager and AdWords. For the same purposes, Kattana uses Facebook Pixel provided by Facebook Inc. We also use Viral Loops services (Viral Loops Ltd.) for email delivery automation and Segment for usage data management. These well-known software providers ensure your data is processed in accordance with the strictest data protections standards.

6.3. Kattana has contractors and subsidiaries in other countries. As mentioned above, your data may be transferred to companies in the US. Your data also may be accessed by the non-EU based providers Kattana engages.

6.4. If you are from the EU, it will be important for you to know that the transfer of your data to the recipients in these countries is secured either by the participation of the contractors from the USA in the Privacy Shield Program or on the bases of standard contractual clauses adopted by the European Commission and EU-compliant data protection laws.

6.5. By providing your personal information on the Website you agree to such transfer and processing within the purposes set in Section 5 of this Privacy Policy.

6.6. In all cases when we pass the information to other persons, we ensure that your information is being protected and used only for the purposes specified in Section 5 of this Privacy Policy. This is achieved by using only certified services and products, signing agreements on protection of personal data with contractors as well as taking technical measures to ensure the information is protected when stored, used and while being transferred.

6.7. You also have to be aware of the fact that Kattana may disclose your personal information to enforce and comply with the applicable laws. In other words, Kattana may disclose information necessary for the investigation or legal process upon official request from official bodies acting within their powers.

7. How Long Will the Personal Information Be Processed and Stored By Kattana?

7.1. Your personal information will be stored by Kattana up to the moment you uninstall the Application from your device or enforce your right to withdraw your consent to the processing of your personal data within the purposes set in Section 5 of this Privacy Policy. This may be done by unsubscribing from the email communication sent to you by Kattana. Kattana shall terminate the processing of your personal information when you unsubscribe from our services or mailing lists unless a special retention period for the storage of such data is set by applicable legislation.

8. Your Rights Regarding Your Personal Information that Kattana Collects and Processes.

8.1. You have the right to know what personal information Kattana processes and get details of such processing. This means that you have the right to ask Kattana to provide you with the confirmation as to whether or not your personal data is being processed by Kattana, as well as obtain full information on the terms of such processing, i.e. purposes of collecting and processing, period of processing,and third parties that have access to the information. You also have the right to obtain your personal data in a structured, commonly used and machine-readable format in order to be able to transmit it to the other controller of data.

8.2. You have the right to request Kattana to rectify your personal information. This means you have the right to ask that all the inaccuracies in your personal information be corrected. You can also complete the personal information if you feel there is a need to do so.

8.3. You have the right to request Kattana to erase personal information. You have the right to request Kattana to erase such data if its processing is no longer necessary in relation to the purposes for which it was collected as well as if there are no legal grounds for the processing. In most cases start of Kattana will erase it unless otherwise required by applicable legislation.

8.4. You have the right to request Kattana to restrict the processing of your personal information. You have the right to request the restriction of processing of your personal data in cases provided by applicable law. For instance, if you want to verify whether the data processed by Kattana is accurate, the processing of your data may be restricted for the period of time Kattana will require to verify your personal data at your request.

8.5. You have the right to withdraw consent. You can withdraw your consent to the collection and processing of your personal information by Kattana at any time, without affecting the lawfulness of processing based on consent before its withdrawal. After we at Kattana receive such a withdrawal request from you, we will process it in a timely manner and no longer process your personal information unless the obligation to proceed with processing is set by applicable law. The phrase “in a timely manner” is explained below.

If you face any issues regarding the processing of your personal data or have questions on the same matter, please inform Kattana and we will take all reasonable efforts to resolve the issue. If you have any such issues, please drop us a line at hello@kattana.trade. You can also address any of your complaints to the data protection controlling bodies.

9. Time for Reply and Reaction

9.1. Kattana will make all reasonable efforts to address in a timely manner your requests pertaining to the rights described above. However, you should expect our response not later than one month from the date of filing such request. Our response time may be extended by two further months if Kattana is overwhelmed with the number of requests from users. Kattana will inform you of such extension within one month of receipt of the request, together with the reasons for the delay.

10. Cookies

10.1. What are cookies? These are tiny pieces of code that remain in your computer or mobile device when you visit a website. These pieces then enable the server to provide you with the information that is customized to your needs when you use a website as a returning user.

10.2. If you visited our Website and came here, to the Privacy Policy, the cookies consent message was the first message that you likely saw that prompted you about the fact that cookies are used and active on our Website. Please see the detailed information on how we use cookies in our Cookies Policy here. Cookies Policy is an integral part of this Privacy Policy.

11. Are you Already 18 Years Old?

11.1. The privacy of children is one of our major concerns. At Kattana we can provide services only in the case that you as the user are aged 18 or older. If you are under 18, you will need to get your parent’s/guardian’s permission before providing any private information to Kattana and be able to prove you have the right to use the Application under the applicable laws.

We hope this Privacy Policy helped you understand how your personal information is dealt with at Kattana. Kattana will undertake its best effort to make your personal data protected. Should you have any questions, please email us at hello@kattana.trade. We will be glad to receive any information or comment from you to make our services better for our users and community.